About us

A fast-growing company in the outsourcing industry with successful development on the German market in the last three years.

The Zeus Prima Virtual Call Centre is a unique platform created with the aim of providing high-quality customer care. Our highly qualified team of experts consists of more than 100 agents providing virtual and/or telephone support 24/7. We believe that our carefully selected and satisfied employees are the key to our success and continuous long-term increase in the number of employees and satisfied clients. In Zeus Prima, we focus on high-quality communication as the basis for a successful relationship with clients, with our main objective being finding quick and effective solutions.

Our vision

To become a leading and trusted partner for our clients in the provision of premium-quality services.

Our mission

To ensure excellent customer experience thanks to a professional team of agents.

Our values

Our key values are as follows: focus on the clients, empathetic and professional relationship with the employees and the clients, trust, focus on the quality of the service and continuous improvement.

Meet our team

Larisa Vidović
CEO and owner
HR & recruitment manager
Biljana Jurča

PROJECT MANAGERS

Damir Župan
Aleksandra Milenković

TEAMLEADER

Marija Helena Maltašić
Stipe Babić
QUALITY ASSURANCE ASSISTANTS
Antonio Nedić
Mateo Vidović
Ivana Jurčević
Maja Babić-Sinđić
Bojana Vranić

INFORMATIONS