Services
Customer Care
Inbound service
Through every interaction, our employees will establish a precious relationship with your client, which will lead to the fulfilment of expectations and the satisfaction of both parties. We believe that we can ensure maximum effect, regardless of the size of your company.
Outbound service
The clients’ attention is captured within the first few seconds of the conversation. Aware of the importance of first impressions and the overall impression, our employees have been carefully selected and trained to understand your clients and provide them with an enjoyable experience.
Through every interaction, our employees will establish a precious relationship with your client, which will lead to the fulfilment of expectations and the satisfaction of both parties. We believe that we can ensure maximum effect, regardless of the size of your company.
Outbound service
The clients’ attention is captured within the first few seconds of the conversation. Aware of the importance of first impressions and the overall impression, our employees have been carefully selected and trained to understand your clients and provide them with an enjoyable experience.
Quality Assurance
With the aid of leading software on the market, professionals are creating continuous, detailed
and sound data concerning quality, the aim of which is to provide clear, understandable and
motivating feedback to the staff and to adopt competent management decisions.
Management
Enthusiastic team leaders motivate and support the employees on a daily basis, cooperating
with the management in sending reports to clients, recruiting suitable employees and fulfilling
the clients’ needs.